Fashion, beauty & hospitality
Hospitality Training
Run front-of-house, food service and housekeeping to a standard guests notice.
6 tasksNSQ Level 11h 28m of practice0 ready to start
What you’ll be able to do
Run a service without a guest having to ask twice.
- 01Prepare a dining room for serviceSet the room, the tables and the stations before doors. 14 minPlanned
- 02Take and deliver a table orderTake it accurately, sequence it and deliver it correctly. 15 minPlanned
- 03Handle a guest complaintResolve it at the table and recover the experience. 14 minPlanned
- 04Complete a food safety checkWork the temperature, storage and hygiene checks and record them. 14 minPlanned
- 05Service a guest room to standardStrip, clean, restock and inspect to the checklist. 16 minPlanned
- 06Complete a check-in and check-outHandle the arrival, the account and the departure. 15 minPlanned
At the end of the program
Practical assessment · Hospitality Operations
Complete every task under assessment, then sit a supervised practical on a real rig at an approved centre. Pass it and the certificate goes on your record, verifiable by any employer.
Ready — you can practise it today In build — being written and reviewed now Planned — part of the program, not yet built